Privacy Policy – RLC App

    Effective date: 2nd February 2026

    This Privacy Policy applies to the ReelLife Conversations App (the "App").

    ReelLife Conversations is the data controller and is responsible for your personal data.

    Contact details:
    Louise Callin
    Email: louise@reellifeconversations.com
    Address: 128 City Road, London, United Kingdom

    Purpose of this privacy policy

    This Privacy Policy explains:

    • What personal data we collect through the App;
    • How we use that data;
    • Who has access to the data;
    • Your rights under applicable data protection laws; and
    • How you can contact us about privacy-related matters.

    This Privacy Policy is intended to meet the requirements of the Google Play Store and Apple App Store.

    Legal basis for processing

    For users in the United Kingdom and European Union, we process personal data in accordance with the UK GDPR and the EU General Data Protection Regulation (Regulation (EU) 2016/679).

    The legal basis for processing personal data through this App is consent. You may withdraw your consent at any time.

    Personal data we collect

    The App collects only the following personal data, and only when you voluntarily provide it:

    • Email address

    No other personal data is collected. The App does not collect:

    • Location data
    • Device identifiers
    • Usage analytics
    • Cookies
    • Payment or financial information

    How we collect data

    Your email address is collected when you:

    • Enter your email address into the App; and
    • Optionally tick a checkbox indicating that you would like to receive product updates and emails about future versions of the App.

    Providing your email address and opting in to communications is entirely voluntary.

    How we use your personal data

    Your email address is used solely for the following purposes:

    • Sending product updates;
    • Communicating information about future versions of the App; and
    • Responding to enquiries if you contact us.

    We do not use your data for advertising, profiling, or automated decision-making.

    Data sharing

    We do not sell, rent, or trade your personal data.

    Your data may be accessed only by members of ReelLife Conversations who reasonably require access to manage communications.

    We may disclose personal data only if required to do so by law or to protect our legal rights.

    Data retention

    Your email address will be retained only for as long as it is necessary to fulfil the purpose for which it was collected, or until you withdraw your consent.

    You may request deletion of your data at any time.

    Data security

    We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration.

    However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

    Your rights

    Under the GDPR, you have the right to:

    • Be informed about how your data is used;
    • Access the personal data we hold about you;
    • Request correction of inaccurate data;
    • Request deletion of your data;
    • Withdraw consent at any time; and
    • Lodge a complaint with a supervisory authority.

    To exercise any of these rights, please contact us using the details below.

    Children's privacy

    We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 16, we will delete it as soon as possible.

    Changes to this privacy policy

    We may update this Privacy Policy from time to time to reflect changes to the App or legal requirements. Any changes will be effective when the updated Privacy Policy is made available.

    Contact us

    If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact:

    Louise Callin
    Email: louise@reellifeconversations.com
    Address: 128 City Road, London, United Kingdom